Last Updated: October 6, 2025
At treeservicesinlakelandfl.com, also referred to as "treeservicesinlakelandfl.com," "we," or "us," we value your privacy and take the handling of personal information seriously.
This policy outlines what we collect, how we use it, who may receive it, and the options available to you. By using treeservicesinlakelandfl.com or any page that references this policy, you consent to the practices described here.
Scope
This policy covers information collected:
- Through our Website
- In emails, text messages, and other electronic communications with us
- Via our ads and applications on third-party websites when those experiences link to this policy
It does not cover information gathered offline or on sites we do not operate or control.
Information We Collect
We collect information in three general ways:
1. Information You Provide
This may include:
- Name
- Address
- Email address
- Phone number
- Details related to your service request, such as location, scope, timing, pricing expectations, and notes
- Any other message or information you choose to send us
2. Information Collected Automatically
This may include:
- Pages you visit, links you click, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and related tracking tools
3. Information from Third Parties
This may include:
- Updated contact information
- Purchase or interaction history
- Verification details and fraud-prevention data tied to service requests
- Advertising and analytics data, including email engagement information
Your information may be handled in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Measure website performance
- Tailor content
- Support advertising efforts
Most browsers allow you to block or remove cookies. If you disable them, some features may not function as intended.
Third parties may also place cookies on your device, and those cookies are governed by the third party's own practices.
Interest-Based Advertising
We may partner with other companies to display ads that match your interests.
These partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use collected information to:
- Deliver and improve our services and Website
- Process and complete service requests
- Connect you with service providers suited to your request
- Respond to inquiries, updates, and support needs
- Customize your experience and our marketing
- Support analytics, research, and product development
- Identify, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
When you request a quote or service, we may share the details needed to fulfill that request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may share information with our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and operate our business, including providers of analytics, security, payment processing, support, and marketing services.
They may use personal information only to perform work on our behalf.
Advertisers and Marketing Partners
We may share automatically collected data for measurement, attribution, and advertising purposes.
Information you provide, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may share data that no longer identifies you personally.
Legal and Safety
We may disclose information when required by law or when necessary to protect rights, safety, or the integrity of our systems, including investigating fraud or misuse.
Business Transfers
We may transfer information as part of a merger, acquisition, financing, bankruptcy, or sale of assets.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without submitting personal data, but we cannot handle service requests without it.
- Marketing emails: You can unsubscribe through the link in our emails. This does not stop messages from providers we shared your request with.
- Cookies: You can adjust cookie settings in your browser or use the opt-out links listed above.
Access and Control
You may request to:
- Review the data we have about you
- Update inaccurate information
- Delete information, subject to legal or operational requirements
- Share concerns about how we use your data
Please use the contact options in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The potential risk of harm
- The reason the information is being processed
- Legal obligations that apply
- Whether the purpose can be met in another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive information is transmitted through SSL. Even so, no system for sending or storing data can be guaranteed to be fully secure.
Children's Privacy
The Website is not intended for children under 18.
We do not knowingly collect personal information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only when you have proper consent or the legal ability to do so.
California Privacy Rights
If you are a California resident, you may have the following rights, subject to applicable exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources used to collect it
- Business or commercial purposes for collection and use
- Categories of third parties with whom we shared it
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal information collected from you, subject to exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may be considered "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We confirm requests before taking action. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact methods below and include "California Privacy Request" in your message.
If you use an authorized agent, we may require proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for direct marketing during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for users in the United States.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When we do, the "Last Updated" date will be updated.
Your continued use of the Website after changes are posted means you accept the revised policy.
How to Contact Us
Arbor Tree Care
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To send California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."}
